Privacy Policy

Privacy Policy 

Last updated: 07-11-2024

Thank you for visiting PrismGrip.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains the types of information we collect, how we use it, with whom we share it, and the measures we take to protect it. By using PrismGrip.com, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

At PrismGrip, we collect both personal and non-personal information to provide you with a seamless shopping experience and improve our services. Personal information is any data that identifies you directly, such as your name, email, or payment details. We collect personal information when you make a purchase, register for an account, sign up for our newsletter, or communicate with us through our customer support channels. Specifically, we may ask for your full name, contact details (including email address, phone number, and physical address), and account credentials (username and password). When you make a purchase, we may also collect your payment information, including credit or debit card details, although we rely on secure third-party payment providers to process transactions on our behalf.

Non-personal information does not identify you as an individual. This information is collected through technologies like cookies and web beacons and may include details such as your device’s IP address, browser type, the operating system you use, the pages you view on our site, and the amount of time you spend on these pages. We may also collect details about your interactions with the website, including referring URLs, clickstream data, and actions taken on specific pages. This information helps us understand user behavior, enabling us to optimize the website’s functionality and enhance your shopping experience.

How We Use Your Information

We use the information collected on PrismGrip.com to process orders, manage your account, and provide customer support. Your contact information allows us to confirm orders, communicate shipping updates, and respond to any queries or concerns. By storing your order history, we can personalize your experience, suggesting products that may be of interest to you based on your past purchases.

Your information may also be used to enhance and maintain our website, ensuring it functions properly across devices and browsers. Non-personal information helps us diagnose technical issues, analyze user trends, and improve our web content to create a more enjoyable browsing experience. We may also use your contact details to send you promotional messages, newsletters, or updates, but only if you have opted in to receive these communications. You have the option to unsubscribe from promotional emails at any time.

Disclosure of Your Information

PrismGrip.com does not sell, rent, or trade your personal information with third parties for marketing purposes. However, to provide our services effectively, we may share your information with trusted third-party service providers. For example, we work with payment processors who securely handle transactions, shipping companies that fulfill and deliver your orders, and marketing partners who help us manage email campaigns. These service providers are only given the information they need to perform their functions and are legally required to protect your information and use it solely for the purposes we have outlined.

In compliance with legal obligations, we may disclose your information if required by law, regulation, court order, or legal process. Additionally, if we believe it is necessary to disclose information to protect the rights, property, or safety of PrismGrip, our customers, or others, we may share relevant data with law enforcement, government officials, or other parties. If PrismGrip undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred to the new entity. If this occurs, we will notify you of any changes regarding the use of your personal data.

Data Security

The security of your personal information is a top priority for us at PrismGrip. We implement industry-standard security practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction. This includes the use of Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission and strict access controls to restrict unauthorized access to stored data. Despite our efforts to protect your information, please note that no online transmission or storage system can be entirely secure. While we strive to protect your data, you should be aware that we cannot guarantee absolute security.

Cookies and Tracking Technologies

PrismGrip.com uses cookies and similar tracking technologies to personalize your experience, improve our site’s functionality, and analyze user interactions. Cookies are small files that are placed on your device when you visit our site. Some cookies are essential for the website’s operation, allowing us to remember items in your cart, process transactions, and enable other basic functionalities. Other cookies help us understand how users engage with our site by providing anonymous statistics on page views, clicks, and session duration. You can control cookies through your browser settings, choosing to accept, block, or delete them as desired. However, disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites that operate independently of PrismGrip.com. We are not responsible for the privacy practices or content of these external sites. Once you leave our site or click on a third-party link, this Privacy Policy no longer applies. We recommend that you review the privacy policies of any external sites you visit to understand how they collect and use your information.

Your Rights

As a resident of India, you have certain rights regarding your personal data. You have the right to access the personal information we hold about you, correct any inaccurate or incomplete data, and, in some cases, request the deletion of your information. If you wish to withdraw consent to specific data processing activities, such as receiving promotional emails, you may do so at any time by following the unsubscribe link in our communications or contacting us directly. We will respect and comply with your rights in line with applicable legal and regulatory requirements. To exercise your rights, please reach out to us at our contact details provided below.

Children’s Privacy

PrismGrip.com is intended for users over the age of 13. We do not knowingly collect or solicit personal information from children under this age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that data from our records. If you believe we have collected information from a child, please contact us so we can take immediate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. Any modifications will become effective as soon as they are posted on this page, with the date of the most recent update indicated at the top. We encourage you to review this Privacy Policy regularly to stay informed of any changes. Your continued use of PrismGrip.com after modifications are posted will constitute your acknowledgment and acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: sayhello@prismgrip.com
Address: Bahu Bazar, Ranchi, Jharkhand, 834001

We value your privacy and are dedicated to ensuring that your experience with PrismGrip.com is secure and transparent.